Shipping
If we can’t ship your order within one day, we will contact you to indicate the reason for the delay. please note We don't Ship to PO BOX(don't surprise if we cancel your order.
International Customers We are accepting international orders..Customer is responsible for Taxes and Duty at destination, package
We use the United States Postal Service (USPS) for all small packages (EXCEPT Hazardous Materials.) Those will be removed from the order.
Large shipments as long as the customer has a shipping broker or Freight forwarder PREARRANGED
Some shipping company will require booking number to accept your shipment if they do then we must add that on the shipment before we ship it. Online orders as shipping address put your name or business name C/O Freight forwarder address, and final shipping address add it on the shopping Cart comments box. Or email us your name and business name, Full address ,Phone number, Email address, Booking number, large overseas orders placed online without providing us critical information will be cancelled 3 business days.
PLEASE NOTE : Customer accepts all responsibility once we or carriers deliver to the desired location. contact us for details.
Resin & Chemicals Shipments
We can ship up to four 55 Gallon drums per pallet via LTL Freight truck, almost anywhere in the continental (lower 48) states to a BUSINESS ADDRESS.Lift gate, appointment, notify prior to deliver, and residential delivery service is available at additional charge Contact us
Please note we don’t ship hazardous materials via air.
Blanks Shipments
We ship Surfboard blanks via LTL Freight truck to most anywhere in the continental (lower 48) states contact us for rates BUSINESS ADDRESS, plus $21.00 additional for each surfboard shipping box added at checkout. Ships between 6 to 8 Business Days
Please note Freight Company charge additional for residential deliver, Contact us
We can pack up to four blanks of different sizes in one box. We have all the necessary shipping boxes in-stock to ship your new blank. Same-day shipping is available for most blanks that don’t require rocker adjustments or custom stringers.
DELIVER NOTES
- Every Package is insured for the order total!
- Report Damages within two BUSINESS days.
- Deliver Signature-For insurance purpose print your full name.
- You or Someone must be available to accept, inspect and sign for your Package.
INSPECT your package before you sign! The box and its contents should be inspected thoroughly at the time of delivery any damages to the merchandise or if the box itself is damaged, have the driver notate it on his paperwork copy or device.
After the report You Must accepts the package and the contents . DO NOT refuse to receive or send back! contact us within two BUSINESS days and we’ll ship your new order FREE! In this case you must keep the first order the way it was received up to five days for any investigation.
If you let the shipping company leave the package without someone to inspect and sign you will lose your order insurance and we won’t be able to file a claim against shipping company.